Privacy Policy

1. Introduction

Welcome to Augenix AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights.

Augenix AI is an assumed name of Lampasas Marketing LLC, a Texas limited liability company, located in Lampasas, TX.

This Privacy Policy applies to users of our standard services and platform offerings. For enterprise or custom customers who have entered into a separate written agreement with us, the data processing terms in that agreement may supplement or supersede portions of this Privacy Policy.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• CRM Data includes contacts, deal values, activity logs, and pipeline information you enter into the Augenix AI platform.

Google User Data (Gmail Integration)

When you connect your Gmail account to Augenix AI, we collect and process the following Google user data:

• Email address of your connected Google account (via the userinfo.email scope)
• Email metadata: sender (From), recipient (To), subject line, and a short text snippet (first ~200 characters) of emails that match contacts (via the gmail.readonly scope)
• OAuth tokens: Access and refresh tokens required to maintain the connection to your Gmail account (stored encrypted server-side; never exposed to other users or client-side code)

We do NOT access or store:

• Full email message bodies or HTML content
• Email attachments
• Emails in Spam or Trash folders
• Contacts from your Google address book

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

How We Use Google User Data

• gmail.readonly: We read email metadata (From, To, Subject, snippet) to automatically log relevant email communications to contact activity timelines. This helps salespeople see a complete communication history without manual data entry.
• gmail.send: When you compose an email from within the platform interface, we send it on your behalf through your connected Gmail account. Emails are sent individually, rate-limited to comply with Gmail's usage policies.
• userinfo.email: We display which Gmail account is connected to your workspace and use it to match incoming/outgoing emails to contacts.

We use Google user data solely for providing platform functionality as described above. We do NOT use Google user data for:

• Advertising or ad targeting
• Training machine learning models
• Selling to third parties
• Any purpose unrelated to the features you explicitly activated

4. Data Security

We have implemented the following security measures to protect your data:

• Encryption in transit: All data is transmitted over TLS 1.2 or higher
• Encryption at rest: Database storage uses disk-level encryption (Supabase/AWS)
• OAuth token protection: Gmail access and refresh tokens are encrypted using AES-256-GCM before storage and are never exposed to client-side code
• Row-Level Security (RLS): Database policies ensure users can only access their own data — no user can view another user's Gmail tokens or synced emails
• Session security: Authentication cookies use Secure, HttpOnly, and SameSite attributes
• CAPTCHA protection: Login forms are protected by Cloudflare Turnstile to prevent automated attacks

5. Google User Data Sharing & Disclosure

We do NOT sell, rent, or trade Google user data (or any other customer data) to any third party.

Google user data may be processed by the following service providers solely for the purpose of operating the Augenix AI service:

• Supabase (database hosting / data processor) — stores encrypted tokens and email metadata
• Vercel (application hosting) — processes requests but does not persist Google user data
• Google (OAuth provider) — we exchange authorization codes for tokens via Google's servers

No other third party has access to your Google user data.

6. Data Retention & Deletion

Gmail Integration Data

• OAuth tokens: Retained only while your Gmail account is connected. When you disconnect (Settings → Integrations → Disconnect), tokens are immediately and permanently deleted from our database.
• Synced email metadata: Activity log entries (subject, snippet, direction) remain on the contact timeline until the contact is deleted or you request account deletion.
• Sent email records: A log of emails sent via the platform is retained for rate limiting and audit purposes.

How to Revoke Access

You can revoke Augenix AI's access to your Google account at any time:

• From within the app: Settings → Integrations → click "Disconnect" next to Gmail
• From Google: Visit https://myaccount.google.com/permissions → find "Augenix AI" → Remove Access

Account Deletion

To request deletion of all your data (including any Google user data), contact us at info@augenix.ai. We will process deletion requests within 30 days.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent
• Disconnect your Gmail integration at any time

8. Infrastructure and Data Locations

We use the following infrastructure providers to host and deliver the Augenix AI platform. All primary storage and processing for standard services occurs in the United States:

• Supabase (database and backend services): Supabase Inc. is a U.S. company with primary operations in the San Francisco Bay Area, California. Customer databases run on Amazon Web Services (AWS) in the AWS region selected for the project. Commonly used U.S. regions include Northern Virginia (us-east-1) and Northern California (us-west-1), among others.
• Vercel (application hosting, edge functions, and CDN): Vercel Inc. is a U.S. company with its primary headquarters in the San Francisco Bay Area, California. Vercel operates its own global edge and compute infrastructure, including 20 compute-capable regions and over 126 Points of Presence. The default compute region is iad1 (Washington, D.C. area, United States). Additional U.S. regions include San Francisco (sfo1), Portland (pdx1), and Cleveland (cle1).

Data is accessible only to authorized personnel of Augenix AI (employees and necessary contractors) who require access to provide, maintain, or support the Services. We implement reasonable administrative, technical, and physical safeguards consistent with industry standards.

9. AI Model Processing

We use third-party artificial intelligence models to provide certain features of the Services. All inference and processing of customer data by such models is performed on servers located in the United States. We do not transmit customer data to AI model inference endpoints located outside the United States for processing.

10. Data Ownership

You retain all right, title, and interest in and to the data, content, contacts, and other information you submit or generate while using the Services ("Customer Data"). Augenix AI and Lampasas Marketing LLC do not own Customer Data. We will not sell, rent, lease, or trade Customer Data to any third party. You may export or delete your Customer Data at any time using the tools available in the platform or by contacting us.

Any custom automations, workflows, or software developed by Augenix AI for you remain the intellectual property of Augenix AI and Lampasas Marketing LLC. The data processed by such custom work is your Customer Data.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of material changes via email or in-app notification. The "Last updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have any questions about this Privacy Policy, or to request data deletion, please contact us at:

Email: info@augenix.ai
Address: Lampasas, TX
Augenix AI is an assumed name of Lampasas Marketing LLC, a Texas limited liability company.